We live in California and are considering a move to Austin. We had requested an Austin relocation guide and received a large number of agent emails as a result. Of all the agent marketing emails we received, we were by far most impressed with Rich and Sharon's correspondance. Their communications were personal, warm, caring and equally knowledgable and professional. We called Rich and Sharon to gather information. Through just a couple telephone conversations, we were thrilled to learn our instincts were right and Rich and Sharon were as professional and knowledgable in person as via their written communications. Rich and Sharon were able to zero in on exactly what we were looking for in short order. They mailed us an incredibly informative packet in follow-up with critical information that would allow us to feel like life-long Austin residents should we decide to make the move. They approach clients as friends and as a guide to making a transition as seemless and painless as possible. . . . not just a quick sale to get a commission. We visited Rich and Sharon in Austin and over the course of 2 days they very efficiently showed us the entire city and exactly what we needed to see. They are so knowledgable. Our biggest recommendation to a potential client is to just sit back and trust Rich and Sharon to manage the process. They will get you exactly where you need/want to be through carefully thought out questions and their years of experience as agents and Austin residents. We left Austin after our 2 day exploratory trip with two new friends and professionals that we trust whole heartedly. We continue to stay in contact and they continue to feed us just the right information every single time. We cannot recommend them enough!